All personalized orders are FINAL SALE. This includes all rings (that are made to order), any engraved items, personalized initial pieces, and any other item that has been customized in any way. If you have questions about personalizing a piece, please contact us prior to placing your order.
Non-personalized items are available for exchange or store credit within 7 days of receiving the item.
Jessica Jewellery reserves the right to refuse an exchange if the item has been damaged or misused.