Due to COVID-19, made-to-order items will be delayed. For specific inquiries, please contact us.

Shopping Cart

Your cart is empty

Continue Shopping

Engagement Ring FAQ

We’ve rounded up the most frequently asked questions we get about engagement rings and listed them all here!

Questions and answers

  • How do I figure out what I want in my engagement ring?

    If your partner seems a little unsure of what she likes (and this is normal as many women love it all), then try your best to work with her to narrow down some specs. The first and most important element is the diamond shape. You can browse online or try some styles on at the mall. Pay attention to the style that she keeps coming back to.

  • How long does the ring production process take?

    The actual production time of a ring typically takes approximately 3-4 weeks, once the center stone is confirmed. However, allow some more time for the process of choosing a center diamond (or other gemstone).

    All Jessica Jewellery rings are 100% custom made in Toronto.

  • How long does it take to choose a diamond?

    This totally depends on you! Some clients choose their stone at their first meeting, while others will find “the one” at the second or third appointment. By the second appointment, most people are comfortable to commit to a stone and ring design. All in all, we recommend allocating 8 weeks before your proposal date to avoid a time crunch and allow for plenty of time for you to make the decision in a stress-free way!

  • Is there any way to see a mock-up of the ring?

    Yes! Since all Jessica Jewellery rings are custom, we will provide a 3D image of the ring  so you can review and approve it before production begins.

  • How can I involve my partner but maintain some element of surprise?

    This is totally normal! More and more couples want to pick the ring together.

    There are a lot of ways to work with your partner but keep part of it a surprise. Below are some suggestions:

    1. Browse together

    Look online, or go to the mall to determine any preferences. Try on different diamond shapes until you find one you both really love. If possible, sizing your finger in person is also a good idea.


    2. Talk to your partner!

    Ask your partner for pictures and ideas. Find out how specific these preferences are or if there is room to deviate from these designs.

    3. Have a joint consultation

    Shop for the ring together, but don't tell your partner any details on timing. 

    By including your partner in the consultation, you can determine any preferences such as diamond size and ring style. You can also determine what quality factors are most important.

    Jessica is diligent about recording these details, so when it is time to select the final stone and finalize the ring design, your partner can step out, and be confident that it will be done to perfection!

  • What if the ring doesn’t fit?

    Most rings can be resized, but it’s important to get it as close as possible on the first try. Check out our ring sizing guide for clever ways to find out your ring size at home.

    If resizing is required, simply contact Jessica and we'll get it done.

  • What if she doesn’t like the ring?

    Firstly, at Jessica Jewellery, we are very informed of ring trends and styles that women like. We design our rings with the wearer in mind, and we’ve had a perfect track record of designing rings that women LOVE!

    That being said, some people can change their mind about the ring style after wearing it. We are experts in ring redesign projects and will ensure a seamless and stress-free transition to the ring of her dreams.

    To make the process more efficient (i.e. save you money) we always strive to incorporate the existing diamonds into the newly designed ring.  We will also credit you for the value of the metal in the old ring based on the gold or platinum price at the time of the project.

  • How can I make the diamond look bigger?

    Add a halo! A halo will enhance the center diamond and give the illusion of a larger stone.

  • How should I set a budget for my engagement ring?

    That is totally up to you! It is safe to say that allocating two (or three) months’ salary is outdated. There are a number of personal factors to consider, but start off by finding out what your partner's expectation is in a ring and what that costs. Diamonds vary significantly in pricing depending on the quality of the stone so two diamonds that are the same size can be widely different in price.

  • Do diamonds go on sale?

    Not with us. The good news is that through our wholesale contacts, the price you get is ALWAYS the best price. You don’t need to worry about finding a ‘deal’ – you will get excellent value at all times of the year.

  • Are there ways to save money on a diamond?

    Absolutely!

    Shape: Round diamonds are most expensive on a per-carat basis. They are always the most in-demand and generally are sold for a small premium compared to other shapes. So, consider other shapes to save some money. Keep in mind that if you go with a shape that is in high demand (like an oval), there won’t be cost savings. It’s all about balancing supply and demand.

    Colour: avoid colourless (D, E, F) colour diamonds as these are the most expensive. Instead, opt for a G-colour which is near-colourless to get a similar look, without the premium cost.

    Clarity: opt for an SI1 or SI2 clarity stone that is eye-clean. Jessica works to source diamonds that look better than their gradings, unlocking immense value for the end customer.

    Carat: by sticking to carat sizes that are just shy of major markers (i.e. 0.90 instead of 1.00), you can save a lot of money while still getting a very similar look.

    Ring style: opt for a simple solitaire setting, in which your costs are limited to the metal and labour associated with the ring. By avoiding diamonds on the band (i.e. a micro-pave setting), you can save higher labour costs associated with this ring style. You also want to avoid three-stone ring styles as this will add diamond costs.

  • Should I consider buying the diamond online?

    Honestly, no. This is likely one of your most cherished purchases, so it’s really important that you purchase it from a trusted source.

    When shopping online, you will see very little information as to why the diamonds are priced the way they are. You can find two stones with the exact same metrics (carat, colour, clarity, cut, and shape), but they will be priced very differently. At Jessica Jewellery, we work with trusted and professional contacts to sift through all the options and present only the best ones, at the best price.

    Jessica Jewellery works with diamond dealers around the world to curate a selection of diamonds that are most appropriate for your needs. Our price point is more competitive, and you have the comfort of knowing that your diamond was hand picked by a professional.