Please refer to the product description for the specific time required to produce each piece.

In stock items will ship within 3-7 business days from the date of purchase. Items that are listed as “made to order” take anywhere from 1-8 weeks for production.

If your order is a rush, please email info@jessicajewellery.com with the subject line RUSH ORDER, and we will let you know if we can accommodate your request.

Please note that selecting expedited shipping does NOT expedite the production process, rather just the shipping time.

Once your order is ready to ship, you will receive a tracking number by email or SMS.

Average shipping times and carriers are listed below:

Standard Shipping – Canada Post – 2-7 business days

Expedited Shipping – FedEx Ground – 1-3 business days

Priority Shipping – FedEx Express – 1 business day

Please note that all carriers are experiencing delays due to COVID-19. However, for more reliable and secure shipping, we recommend selecting FedEx. Shipping delays are out of our control.

All personalized orders are FINAL SALE. This includes all rings (that are made to order), any engraved items, personalized initial pieces, and any other item that has been customized in any way. If you have questions about personalizing a piece, please contact us prior to placing your order.

Non-personalized items are available for exchange or store credit within 7 days of receiving the item.

Jessica Jewellery reserves the right to refuse an exchange if the item has been damaged or misused.